New York City Student Account setup directions:
Remote Learning Device Request
As of January 12, 2021 this form is for school staff to use on behalf of families. If you are a parent of a student in need of a device, please contact your school. Use Find a School and click on the General Information section of the school details to get the contact information for your school’s staff.
During remote and blended learning, schools should work with families to determine their device and connectivity needs to maximize student participation and match devices in their inventory to meet student needs. The DOE continues to lend internet-enabled iPads and hotspots to students and will fill requests for devices that come from schools on behalf of families.
School staff should use this Remote Learning Device (RLD) form to request a device for a NYC student if your school does not have inventory on-hand to fill the request. Please work with the family to fill out the request and ensure that the family understands the Student Device Agreement.
Devices will be distributed to your school.
Technical support for family